TERMS & CONDITIONS

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The Company shall not be held liable for any direct, indirect, incidental, or consequential losses or damages resulting from the use of, or reliance upon, any information or material provided through our website, documents, presentations, or services. All examples, project descriptions, and case studies included in our materials are illustrative in nature and do not guarantee similar outcomes for all clients.

Terms & Conditions

Keeyomi Technologies & Solutions

Last Updated: 22 November 2025

Welcome to Keeyomi Technologies & Solutions (“Company,” “we,” “our,” “us”).
These Terms & Conditions (“Terms”) govern your access to and use of our website, software solutions, consulting services, and any related products or digital platforms (collectively, the “Services”).

By accessing or using our Services, you agree to these Terms.


1. Definitions
Client: Any individual, business, or organization engaging with our Services.
Services: Software development, consulting, ERP implementation, POS/CRM/LMS solutions, mobile/web development, analytics, DevOps, support, and all related offerings.
Deliverables: Software, documentation, reports, designs, or digital assets produced by the Company.
Agreement: Contract, proposal, quotation, SOW (Statement of Work), or written communication outlining the scope of work.

2. Scope of Services
The Company will provide Services as detailed in the signed Agreement or SOW.
Any additional features, modules, enhancements, or new requirements outside the agreed scope will be treated as change requests and may incur additional charges.


3. Client Responsibilities
The Client agrees to:

Provide accurate information, requirements, and approvals.
Grant timely access to relevant systems, data, and resources.
Ensure payment is made in accordance with the agreed terms.
Review deliverables and give feedback within the specified timeline.
The Company is not responsible for delays caused by incomplete information or delayed approvals from the Client.


4. Fees & Payments
All fees will be outlined in the signed Agreement or SOW.
Payment terms may include milestone-based, retainer-based, or monthly billing.
Invoices must be paid within the specified time (usually 7–30 days).
Late payments may result in project delays or suspension of services.
Taxes, bank charges, and transaction fees (if applicable) are the responsibility of the Client.

5. Intellectual Property Rights
Unless otherwise agreed in writing, all source code, designs, documents, and deliverables remain the intellectual property of the Company until full payment is received.
After full payment, ownership of project-specific deliverables transfers to the Client.
The Company retains rights to its tools, frameworks, reusable components, and proprietary methodologies used during development.

6. Confidentiality
Both parties agree to keep confidential all non-public business, technical, or financial information obtained during the engagement.
Confidential information shall not be disclosed without prior written consent, except where required by law.

This obligation survives the termination of the Agreement.


7. Data Protection & Privacy
The Company implements industry-standard data protection practices.
Any personal data shared by the Client will be handled as per applicable global data protection and privacy laws.
The Client is responsible for ensuring they have legal rights to share any data provided.

8. Software Updates, Maintenance & Support
Support and maintenance services are provided as per the Agreement and may include:

Bug fixes
System monitoring
Updates and enhancements
24/7 or business-hours support (based on the plan chosen)
Support beyond the agreed scope may incur additional charges.


9. Warranties & Limitations
The Company provides Services on an “as-is” and “best-effort” basis.

We do not guarantee:

Uninterrupted or error-free operation of software
That software will meet all unforeseen requirements
That third-party integrations or APIs will function independently
The Company is not liable for:

Loss of data
Business interruption
Indirect, incidental, or consequential damages

10. Third-Party Services & Integrations
The Company may integrate third-party platforms such as payment gateways, APIs, cloud services, analytics tools, etc.

The Company is not responsible for:

Third-party service downtime
Pricing changes
API limitations or failures
Licensing issues
The Client agrees to abide by third-party terms and licenses.


11. Project Timelines & Delays
Timelines provided are estimates and may change due to:

Change requests
Client-side delays
Technical complexities
Third-party service issues
The Company will notify the Client of any significant timeline adjustments.


12. Termination
Either party may terminate the Agreement with written notice if the other party:

Violates any major term of the agreement
Fails to make payments
Becomes insolvent
Upon termination:

All completed work must be paid for.
All ongoing services will immediately cease.

13. Refund Policy
Refunds, if any, are subject to:

Work completed up to the date of cancellation
Non-refundable onboarding fees
Third-party costs incurred
Refunds are only processed as per the conditions stated in the Agreement.


14. Governing Law & Jurisdiction
These Terms are governed by the laws of the country/jurisdiction where the Company is registered unless otherwise stated in the Agreement.

Any disputes shall be resolved through arbitration or local courts as applicable.


15. Amendments
The Company reserves the right to update or modify these Terms at any time.
Clients will be notified of significant changes.


16. Contact Information
For any questions, concerns, or legal matters, please contact:

Keeyomi Technologies & Solutions
Email: matin@keeyomi.com
Phone: +91-904-977-4664 (IN) / +66-098-938-8360 (TH)
Address: 
Raheja Vista, Phase 3, Flat no: 2, Floor No: 1, Mohammadwadi, Pune 411048, India.

112/65 Kwandome Villa, Khlong Nueng, Khlong Luang, Pathumthani 12120, Thailand.

© 2025 Keeyomi Technologies & Solutions. All Rights Reserved.

All content published or distributed by Keeyomi Technologies & Solutions—including but not limited to text, code, images, designs, documents, logos, and multimedia—is the exclusive property of the Company unless otherwise stated. No part of this content may be reproduced, copied, modified, distributed, or transmitted in any form without prior written permission from the Company.

Unauthorized use of any materials owned by Keeyomi Technologies & Solutions may result in civil and/or criminal liability under applicable intellectual property laws.